FREQUENTLY ASKED QUESTIONS

Cryoskin Indonesia is a premium body-guidance brand offering non-invasive protocols for body sculpting, skin support, facial rejuvenation, recovery and performance. Our philosophy combines proven science with technology that works with the body's natural rhythm, not against it. Using French-developed technologies, Cryoskin Révolution, NMS and Ultra Plasma, we support different goals with protocols shaped around your body, your lifestyle and how your body may respond.

Clinics typically match a treatment to a condition; spas often lead with relaxation. Cryoskin Indonesia starts with body guidance: we look at your goals, lifestyle and the signals your body gives before recommending anything. Our technologies are always non-invasive and designed to stimulate visible change by supporting your biology, not forcing it. And the treatment isn't the whole story: protocol, consistency, education and individual response matter just as much. We're here to guide, educate and set realistic expectations.

Yes. Every new client starts with a free body assessment before any treatment is considered. It takes about 30 minutes at our Umalas studio, and there is no obligation to book.

We take time to understand your goals, body history, lifestyle and any relevant health considerations before recommending a protocol. It's the time to discuss target areas, skin concerns, recovery goals, training habits, postpartum status, previous treatments or medications. The team conducts a body assessment and explains which technology or combination may best support your goals, clarity without pressure, so you can make informed decisions.

Nothing complicated, come as you are. It helps to know your main goal, the areas you want to discuss, and any relevant health details (recent treatments, injectables, surgery, medical conditions, medication, pregnancy, breastfeeding, implants, sensitivities). If you'd like the option to treat directly after, let us know in advance, some treatments have specific prep, and the team can share instructions beforehand.

You don't need to know before you come in, that's what the personalized consultation is for. We don't use one standard protocol for everyone; some clients need one treatment, others benefit from a combination. The goal isn't to choose from a menu, but to guide you to the plan that makes the most sense for your body.

We start with your body and your goal. The consultation helps us understand what you want to work on, what your body is ready for, and which approach fits, then we recommend the technology, combination and rhythm. The protocol is shaped around you, not a menu.

Our studio is in Umalas, Bali: above Maja Healing, Jl. Umalas II No.74, 2nd Floor, Kerobokan, Kec. Kuta Utara, Kabupaten Badung, Bali 80361. It is on the 2nd floor of the Maja Healing Center, up the stairs to the left outside the main door. Motorbikes park on the right, cars on the left.

Monday to Saturday, 9am to 6pm, by appointment.

On WhatsApp, at +62 811-3997-779. Every new client starts with a free body assessment before their first treatment. If you'd like the option to treat the same day, let the team know in advance.

Every treatment, protocol and price is listed on our Treatments & Pricing page. The body assessment is free.

About 30 minutes, at our Umalas studio. We ask about your goals and health history, explain the technologies and how they work, look at the areas you want to work on, and take tape measurements and, with your consent, photos. Then we recommend what may best support your goals. There is no obligation to book.

Come as you are. It helps to know your main goal and any relevant health details. If you plan to treat the same day, the team can share any preparation in advance.

We ask for at least 24 hours' notice to cancel or reschedule. A cancellation, reschedule or no-show within 24 hours may result in forfeit of your session, and reclaiming it carries a charge of IDR 750,000. If you arrive late, we treat you for the time remaining in your slot where it's safe to do so.

CryoSlimming is a suction-free fat-freezing treatment designed to support localised fat reduction and visible silhouette refinement.

Unlike fixed-cup fat-freezing systems, CryoSlimming uses a practitioner-guided handheld wand rather than drawing tissue into a suction applicator. Cooling is applied directly and selectively to the area being treated, within a personalised non-invasive protocol.

Your practitioner will assess your goals, the area and your suitability before recommending a treatment plan.

CryoSlimming is a form of fat freezing, but it is not suction-based. It shares the same science, known as cryolipolysis: fat cells respond to cold. Traditional fat-freezing systems commonly pull tissue into a fixed cup while cooling is applied. CryoSlimming uses a handheld wand, so the practitioner can guide the treatment directly across the chosen area without drawing the tissue into an applicator.

This suction-free approach is designed to give a more targeted and considered treatment experience. It also avoids the pulling and compression sensation associated with suction-cup applicators, which some people may find uncomfortable.

As with any body treatment, your practitioner will discuss suitability, expected treatment experience and aftercare with you before you begin.

Warmth first, then cold, then warmth again. The warm phase is relaxing; the cold phase can feel intense for a brief moment, but the body adapts quickly, many clients fall asleep. Done lying down, usually around 30 to 45 minutes depending on area. No downtime; a small number of clients may have mild redness or brief sensitivity.

CryoSlimming can be used on the belly, the thighs, the back and love handles, the arms, the bra line and the area above and around the knees. It can also be used beneath the chin, as part of double chin and jawline definition. Your practitioner will assess which areas are suitable for you.

Nutrition, movement and overall lifestyle changes can support changes in body fat across the body, but they do not let us choose exactly where those changes happen first.

This is why some areas can remain a personal concern even when the rest of the body feels leaner or more defined. CryoSlimming is a non-invasive, suction-free fat-freezing treatment designed to support localised body refinement in areas assessed as suitable by your practitioner.

Your assessment helps us understand your goal, review the area and decide whether CryoSlimming, another treatment or a broader protocol is appropriate for you.

A skin-focused treatment supporting firmness, texture and overall skin quality. Controlled temperature alternation increases blood flow, supports lymphatic drainage, brings oxygen and nutrients to the area, and helps stimulate collagen and elastin. Some clients notice firmness, lightness, lifting or reduced puffiness after one session; skin quality improves progressively across a series. Often done weekly.

CryoToning can be used on the belly, the thighs and the upper arms. It can also support the neck and décolletage, and the area beneath the chin and jawline. Your practitioner will confirm what suits your goal during your assessment.

Yes. Both arms are treated and counted as one arm zone, and both thighs are treated and counted as one thigh zone. The same applies to the knees: both knees are treated together as one zone. Your practitioner will confirm the areas included and the most suitable approach during your assessment.

Our Cellulite Protocol is designed to smooth the appearance of cellulite and support firmer, more even-looking skin. It runs over four sessions, each pairing a Cryo treatment with NMS Cellulite: two sessions of CryoSlimming and two of CryoToning. The aim is to refine texture, firm the skin and support a smoother-looking silhouette. We look at the areas that concern you most before recommending it.

The Slim & Sculpt Protocol is our signature protocol. It combines CryoSlimming on one targeted area with full-body NMS muscle activation in one 90-minute appointment, to contour that area and support stronger muscle definition at the same time. It's designed to support a more sculpted, refined silhouette, starting with one guided session, and is shaped around you after your free body assessment.

NMS is neuromuscular stimulation, a full-body system with programs at different intensities and depths. It combines EMF (electromagnetic frequency) and EMS (electro-muscle stimulation) to create controlled contractions deeper and more complex than either alone. Done lying down, with 20 sensors across six muscle groups. Six programs: muscle growth, lean muscle, lymphatic drainage, cellulite, pelvic floor and recovery. In a 30-minute Muscle-program session, NMS can deliver over 100,000 muscle contractions, increasing the body's energy demand and supporting metabolic activity and fat reduction while supporting definition. NMS is not a gym replacement.

Strong rhythmic pulses while you lie down. Each program has its own sensation; the first session can feel unfamiliar because the body works without you moving. Intensity is adjustable and each body part is controlled separately. Muscle programs feel strong and effective, not painful; drainage and recovery programs feel relaxing. Afterward, some feel mild soreness or fatigue, and momentary redness where sensors were placed.

NMS has six programs. NMS Muscle Growth: muscle building and shaping, with metabolic fat reduction. NMS Lean Muscle: definition without bulk, with metabolic fat reduction. NMS Lymphatic Drainage: circulation, fluid movement, natural elimination. NMS Cellulite: improves cellulite appearance via drainage and muscle activation, and is part of the Cellulite Protocol. NMS Pelvic Floor Strengthening: activates deep pelvic floor and core, supportive postpartum. NMS Recovery: tension release, circulation, nervous-system balance, post-training recovery.

Two more sessions on our menu are built from these programs. NMS Travel Reset is a tailored combination of NMS Lymphatic Drainage and NMS Recovery. NMS Deep Reset is a tailored NMS Recovery program for nervous-system regulation.

The right program depends on your goals and suitability.

NMS Lean Muscle, NMS Recovery and NMS Deep Reset are full-body sessions. NMS Muscle Growth lets you focus on one muscle group or work several areas together. NMS Pelvic Floor Strengthening focuses on the pelvic-floor area. We'll help you choose the right programme during your assessment.

Yes. Not feeling sore doesn't mean it didn't work, NMS activates muscles differently from conventional training. Some feel mild soreness, others none. Soreness is not the measure of effectiveness; consistency and response over time matter more.

Yes, the Pelvic Floor Strengthening program activates deep pelvic floor and core muscles, and can be considered for postpartum recovery, core stability, bladder support and pelvic floor conditioning. Because this area is more sensitive and often connected to health history or childbirth, suitability is always reviewed individually first.

They work on different layers. For sculpting: CryoSlimming works from the outside on localised fat, while NMS muscle programs work from within for activation and metabolic fat reduction, together a more complete effect (our Slim & Sculpt Protocol pairs them in one guided session). For cellulite: CryoSlimming, CryoToning and NMS Cellulite work from multiple angles on different layers. For recovery: CryoPhysio and NMS Recovery support circulation, release and post-training recovery.

For one specific area, CryoPhysio uses controlled heat and cold contrast on the area that needs attention. For the whole body, NMS Recovery and NMS Travel Reset are full-body programmes that support circulation and recovery. After pregnancy, NMS Pelvic Floor Strengthening focuses on the pelvic-floor area; suitability is always reviewed individually first.

Our Signature facial protocol combining two facial technologies in a fixed sequence, Ultra Plasma first, then CryoFacelift. Ultra Plasma supports oxygenation, brightening, surface purification and regeneration; CryoFacelift uses temperature contrast to support circulation, firmness, puffiness reduction, pore appearance and luminosity. Different technologies, different functions, one guided protocol, skin looking smoother, clearer, more lifted and visibly refreshed, with progressive improvement session to session.

The Facial Renewal Protocol covers the face and neck, combining Ultra Plasma and CryoFacelift. For the lower face, double chin and jawline definition targets the area beneath the chin and the jawline. For the neck and décolletage, neck and chest tightening uses CryoToning. Your practitioner will suggest the areas that make sense for you.

It depends on the treatment, goal and how your body responds. Some notice a visible shift after one session (contour, firmness, lightness, glow); for most goals the deeper changes build progressively across a series. For the NMS muscle programs: at the gym, most people start seeing results after 3 to 4 weeks of consistent training, with NMS, it's after 3 to 4 sessions. Results are also influenced by what happens outside the treatment room: hydration, sleep, stress, movement, hormones, treatment history and consistency.

There's no one-size-fits-all number. Many notice an immediate shift after the first session; goals like body composition, cellulite, skin texture, muscle activation or recovery often call for a structured protocol. The right number depends on the treatment, your starting point, your response and your timeline, the consultation guides you to the most realistic plan.

Results vary by treatment but can be long-lasting with a healthy lifestyle and maintenance. With CryoSlimming, treated fat cells are processed and eliminated, and that change can be maintained when the body is supported consistently, though remaining fat cells can still adapt with nutrition, hormones, weight and stress (true with or without slimming). Skin- and muscle-focused results need ongoing care, as always.

Not quite. Weight loss is a whole-body process affected by many factors (nutrition, movement, hormones, metabolism, sleep, stress). CryoSlimming and NMS support targeted body sculpting, recomposition, muscle tone and silhouette refinement in specific areas. Some clients may see a change on the scale, but for many the most visible changes are in measurements, shape, definition and how clothes fit.

Signature Protocols are our flagship treatment combinations. Each brings together complementary technologies in an intentionally designed protocol around a clear goal, so you have a guided starting point without needing to understand every device first. They can be followed as designed or personalized after consultation.

No. A Signature Protocol is a carefully designed starting point. It may be adjusted according to your goals, suitability and how your body responds.

Yes. The treatments remain available individually. A Signature Protocol brings them together because their functions complement one another.

Signature Protocols include preferred pricing because the treatments are booked as one intentionally designed protocol.

Yes. Even one session can be worthwhile when guided well, an immediate visible or felt shift like improved skin appearance, contour, firmness or lightness, which can help before an event or a flight. For deeper goals, more time lets us build a stronger protocol. If your stay is short, we'll be honest about what's realistic in your time in Bali.

For CryoSlimming, avoid sugar, refined carbohydrates, excess sun and exercise for 2 hours before and after. You don't need to fast, a light meal with protein and vegetables is fine. Hydrate before and after, and avoid sauna on the day of treatment.

For muscle-focused programs, avoid intense exercise on the day. Come hydrated, and avoid eating too heavily right before so you're comfortable during the contractions.

It depends on the treatment. For CryoSlimming, avoid exercise or anything that overheats the body for 2 hours before and after. For NMS muscle programs, avoid training on the day, walking and stretching are better choices.

Before: tell the team about any recent or planned skin treatments (injectables, lasers, peels, procedures), and avoid retinol, AHAs, BHAs, exfoliants and harsh skincare close to your appointment. After: avoid makeup and strong active ingredients for the rest of the treatment day. If travelling by motorbike, cover your face fully to protect from pollution, sun and dust.

All our treatments are non-invasive: no needles and no surgery. CryoSlimming is also suction-free. Sensations depend on the treatment: Cryoskin treatments use controlled cooling and warmth; NMS creates stimulation through pulses and muscle contractions; Ultra Plasma feels like a mild buzzing on the skin. Your practitioner guides the session throughout, and intensity can be adjusted if anything feels uncomfortable.

Please tell the team before booking. Pregnancy and breastfeeding are safety-relevant, so the team needs to review the right timing and next step with you directly.

Some health history, medication or recent procedures can be safety-relevant. Please share anything relevant with the team before booking, and they will review the appropriate next step with you directly.

Please tell the team before booking if you have any implant, pacemaker or internal device. This is safety-relevant, and the team will review the appropriate next step with you directly.

Please tell the team before booking if you have recently had Botox, fillers or any other injectable. Recent injectables are safety-relevant, and the team will review the right timing and next step with you directly.

Tell your practitioner immediately or contact the team directly. The team will review the full context and guide the appropriate next step.

That depends on your situation, so we review it with you before booking. If you have an injury, recent surgery, severe pain, active inflammation or a condition under medical care, please tell the team before booking. This is safety-relevant, and the team will review the appropriate next step with you directly.

Completely understandable. With CryoSlimming you feel warmth first, then cold, then warmth again. The cold phase can feel intense for a brief moment but clients typically adjust very quickly, most find it relaxing and some fall asleep. Your practitioner stays with you and adjusts if you feel any discomfort.

It's based on fat cells being more sensitive to extreme temperatures than surrounding tissue, the principle behind cryolipolysis. The thermal contrast crystallizes targeted fat cells, which the body then eliminates via the lymphatic system over the following 2 to 3 weeks. Many clients notice contour or measurement change immediately, with full results developing over 2 to 3 weeks. Sessions are usually 2 weeks apart.

A non-invasive skin-support technology using plasma, the fourth state of matter, after solid, liquid and gas. It is not fibroblast plasma, hot plasma or blood plasma. It interacts with the skin through controlled ionic interaction supporting oxygenation, cleansing and surface purification, and regeneration; visible results can include tightening, brightening, more even tone, smoother-looking skin, and the appearance of fine lines, plus improved ability to receive hydration. During the session, clients may notice a light buzzing and a mild ozone scent, generally comfortable and relaxing.

Yes, each technology is rooted in established scientific principles and applied through precise protocols. CryoSlimming uses controlled temperature contrast to trigger the body's natural elimination of treated fat cells; NMS creates neuromuscular stimulation through EMF and EMS; Ultra Plasma uses cold atmospheric plasma to support skin oxygenation, cleansing and surface purification, and regeneration. We explain each mechanism clearly, without pretending every body responds the same way.